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Observing weirdness …

Posted in General, Platforms, Storage Management, Advisor - Neil by Neil

I spend a bit of my time showing Adaptec products to people throughout different parts of the world. Our current push is on our iSCSI/IPSAN software-only product called OnTarget. Now that sounds like a plug for a product (which of course I would not do here), but it sets the scene … something new, something you may not have heard of before and something you may not be 100% familiar with.

This is really about looking at how people perceive products, use products, and react to the way other people use products (when it’s different to the way we perceive how a product should be used).

I see people use our high-port-count SAS/SATA cards by direct attaching drives … I mean 24 SATA drives direct-attached to a RAID card … and I cringe. I don’t say anything but I think to myself … what drug is this guy taking? Of course, the usage is perfectly acceptable, and in fact is a cheap way of making massive storage volumes, but it just sits a little outside my comfort zone … I think those disks should be in a JBOD, but that’s my personal opinion and personal experience tainting my view of how something is done.

Just because I think it’s nuts, does that mean it’s wrong? No, but I reserve my right to think it’s nuts. I just shouldn’t say it to anyone.

So how does this fit with OnTarget? Simply that I find many people have a preconceived, set view of where iSCSI/IPSAN fits in what section of the storage market. In other words … it has a place and that is where it should stay. That doesn’t just mean customers. That also goes for industry experts. I constantly read that iSCSI/IPSAN is for entry-level and you need to move to fibre for enterprise.

What a load of (insert your own expletive here). People put iSCSI/IPSAN in the entry-level sphere because that’s where they were told it fits. They don’t bother thinking about novel, or different uses of the product, or the fact that it’s evolving a truck-load faster than it’s competitors, they just pigeonhole the technology straight into ‘entry-level’.

Welcome 10gb ethernet. Does it run at 10gb throughput? No. Is it dramatically cheap right now? No. But put two of these ports together into the storage device and is it fast enough for enterprise? You bet. Is it cheaper than fibre and getting cheaper by the day? Dead right as well.

So if you think a little about iSCSI/IPSAN, and where it fits, you need to take into account it’s changing face. 10gb ethernet will give somewhere around 6-7gb throughput (600-700mb per second). Put that across 2 ports in a teamed connection, and now you have some real performance on your hands. Combine that with dual-mirrored systems and now you have a complete fail-over system running at speeds only previously dreamed of in the expensive fibre world.

Does that sound like ‘entry-level’? It doesn’t sound anything like it to me, but next time you read an industry analyst’s positioning of iSCSI/IPSAN, look for ‘entry-level’ … some people just refuse to look a second time.

See … if you put a single system together with SATA drives, a small amount of system RAM and gigabit ports, then yes, it’s an entry-level system. However if you change that same system to SAS drives, 4gb of system RAM and 2 x 10gb ports then it’s a ball-tearer that fits perfectly in the enterprise space, especially when mirrored into a dual fail-over system. All, of course, at a price that will make the fibre lads weak at the knees.

Case of weirdness in point … I’ve seen people create a Windows RAID array on DAS drives, an iSCSI volume on an external device, then mirror those volumes in the Windows OS. Now I thought that bizarre (and it probably was), but the user’s logic was to be able to take that volume to any system in the network and mount the volume in the case of a disaster. Several years ago I thought that strange … today I’d expect that to be a standard function of an iSCSI/IPSAN storage device. So what was out of my comfort zone has become a norm.

Here endeth my lesson. Take a long hard look at the way people use equipment. It may not be exactly what you need right now, but it may well point you in the right direction. Just because someone (like me) says it’s wrong, look twice and make your own decision. Likewise, when someone pigeonholes a technology into a certain market segment, look twice, and ask yourself whether in fact that is true, or just another editorial hack promulgating the same old same old.

iSCSI/IPSAN fits both entry-level and a fair old chunk of the enterprise … you just have to look past the BS coming from industry experts and take a second look at something you previously believed below your requirements.

Food for thought.

8 Responses to “Observing weirdness …”

  1. Sean Leyne Says:

    Neil,

    I find it interesting that details regarding the OnTarget software you mentioned can’t be found from the Adaptec site.

    Further, that you would be talking about technology (iSCSI) that Adaptec would seem to have dropped, gotten out of the business of, with the sale of the SnapServer product line (direct iSCSI/SAN servers) to Overland.

    If Adaptec is serious about the product, then why aren’t the details available and why would they have dropped existing iSCSI products?

  2. Neil Says:

    Sean,

    Good question regarding OnTarget. If you google “Adaptec OnTarget” you’ll find a lot of information on the product. However, this is not a retail or channel product … it is being sold to specific VARs who will manufacture their own iSCSI storage appliances running our software.

    Regards
    Neil

  3. HS Says:

    Hi there, I would like to get some elaboration from you with regards to your comment concerning attaching 24 drives to a RAID card. We are building an iSCSI solution and we are seriously looking at attaching all 24 drives to the RAID card. We had tried SAS expanders in the past with SuperMicro 846E2 chassis but that proved to be a disaster for us. We kept experiencing RAID failures when the JBODs were placed under high IO- hence our consideration for using the drives directly attached. We’re willing to consider other JBODs, but I would like to have your opinion on why connecting these 24 drives directly to a RAID card is not a good idea.

    Thanks in advance for your feedback.

  4. Neil Says:

    HS … I seriously need to read the manual for this software … somehow I keep getting the answers out of order … damn.

    However, regarding your questions about direct-connecting 24 drives to a raid card …

    There are two kinds of backplanes … smart (expander) and dumb (no-expander). If you don’t like expander backplanes (which I’ll come to later), then use a non-expander backplane, but either way, for 24 drives use a backplane.

    Reason why? If you direct-attach 24 drives, then when a drive dies you have timing problems. Let’s say a drive dies at 10am on Monday morning. Hopefully you have a hot spare and it kicks in, but you can’t shut the system down to physically replace the drive until later that night. This means you are running for a longer period of time than optimal without the hotspare etc etc.

    Another issue is that you have to shut the system down to change the drive, which is a pain in the neck in many circumstances.

    The most important problem here, believe it or not, is the fiddling around with cables and power connectors. Adaptec Tech Support see a heck of a lot of cases where people say “a data cable was accidentally disconnected” … with 24 drives thats 24 cables and a whole chunk of complication. If the drives are in a JBOD of some description (internal, external, smart or dumb), then it’s just a case of unplugging the drive, replacing with a new drive and rebuilding the array etc.

    It’s a whole lot cleaner, and causes a whole lot less pain in the long run.
    Now if you are having problems with backplane implementations … look at Adaptec’s implementation guides which we’ve done up on various jbods to simplify this matter and clear the confusion for people.

    They can be found on our website in the Resource Centre.
    Thanks
    Neil

  5. HS Says:

    Thanks for the reply Neil. My apologies but I should’ve mentioned that our 24 direct connect is actually 24 drives in hotswap bays on the chassis so we wont have to play with cables or power down anything. Is there any performance hits in using SAS expanders?

  6. Neil Says:

    HS …

    24 drives in a hotswap chassis is not what I’d call “direct attach”, but that’s only terminology. That’s basically what I’d call a “dumb” backplane (no expander).

    As for performance of non-expander vs expander backplanes … two-tenths of five-eighths of … (so small you would never notice it).

    Thanks
    Neil

  7. HS Says:

    Thanks for your input Neil. We actually found some nice JBODs from Area Data Systems. We’ll be doing some IOP testing in a few days time with them. I think they’re certified with the Adaptec 5085 controller with the redundant path failover capability.

    Thanks again Neil.

  8. Neil Says:

    HS,

    Glad to be of assistance.
    Good luck.

    Neil

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